Ma réservation
Our tea room gardens and licenced bar will be closing for the winter. Last opening day Saturday 2nd October. Our rooms are still fully open!!

Guest Information

Check In

Please do not travel if you or any member of you party is suffering with COVID 19 symptoms, a high temperature, new continuous cough or a loss or change to your sense of smell or taste.  Also do not travel if you have returned from foreign travel in the last 14 days or are required to self-isolate  due to being in close contact with someone with COVID-19.

Please complete check in online and ensure all balances are fully paid.

Check in is between 4pm-7pm.  Please head towards reception, and if no one has spotted you, please phone us on 01278 751447.  We will then let you have a sanitised key.  Alternatively use the sanitiser and ring the doorbell.  At this time, there will be no reception access.

Please ensure social distancing is adhered to at all times and hand sanitiser is used.

Early Arrival

If you arrive earlier you are welcome to park, and enjoys the gardens or alternatively head to the beach

Late Check In

If checking in after 7pm, please contact us and we will arrange for your key to be put in a key safe.  Park in the car park and head towards the sign for reception.  At this point, before you go through the arch there are a number of key safes.

Breakfast

From 12th April - 16th May breakfast will be served between 8am-10am and can either be served in the garden or delivered to your door, but staff can not enter the room. At this time we are unable to offer breakfast in the conservatory.

Please note most rooms do not room for a table, so when considering breakfast options please bear in mind the restrictions of having breakfast in the room. 

To ensure social distancing our preferred method would be to order over the phone 01278 751447 (or socially distanced on arrival).  If at all possible, we would prefer orders to be in by 7pm on the evening before.

Breakfast Menu

Due to Covid restrictions a full buffet breakfast is not possible under the current guidelines.

Hot Drinks

Tea, coffee or decaffeinated coffee

Cold Drinks

Apple juice, orange juice or water

Cereal

Cornflakes, Weetabix, Rice Krispies or muesli

Toast

2 slices or white or granary bread with butter and marmalade, strawberry or raspberry jam.

Cooked Breakfast

2 sausages, 2 bacon, 2 fried eggs, 2 hash browns, tomato, mushrooms and baked beans

Vegetarian Cooked Breakfast

2 vegetarian sausages, 2 fried eggs, 2 hash browns, tomato, mushrooms and baked beans

Breakfast Sandwiches

Bacon, egg and sausage sandwiches (or combination thereof), served on a choice of granary or white bread

Allergies

If you have any allergies please speak with a member of staff and we can advise accordingly.  Although we will have suitable products, due to the small size of the kitchen we will not be able to 100% guarantee that no cross contamination occurs.  

Check Out

As payments will have been collected in advance simply ensure your room is left in a tidy condition.  Please empty rubbish bins and place in the bins, either by the wooden gates by reception or any of the bins on site.  Please ensure the window is left open to ventilate the room.

Please place key in the box by reception.

Tea Room, Bar and Garden

During the day the conservatory and gardens is operated as a tearooms with licenced bar and gardens.  From the 12th April – 17th May we will be only able to operate as a tea/beer garden, and opening hours will be 11am – 4.30pm for food and dusk for the beer garden.

Please do not enter if you or any member of you party is suffering with COVID 19 symptoms, a high temperature, new continuous cough or a loss or change to your sense of smell or taste.  Also do not travel if you have returned from foreign travel in the last 14 days or are required to self-isolate due to being in close contact with someone with COVID-19.

Social distancing rules must be adhered to at all times, guests are asked to wear a mask until seated, use the hand sanitiser provided and all guests must check in using the QR code or provide contact details.  Please find a table in the garden and await service.  Current regulations are for outdoor table service only.  


Baby Facilities

Travel cots and high chairs are available.  Our customer toilet has baby changing facilities.  Children under 2 years old can stay free of charge.

Pond

The fish pond is a lovely attraction but please do not allow anyone in your party to climb on the pond.  The fish are typically fed towards the end of the day around 5pm.

Play Area

Unfortunately, we have had to remove the play area on health and safety grounds.  A new play area has been on order for a number of weeks now and we are eagerly awaiting its arrival.  This should be installed ready for the start of June.

Once our play area is here and fully installed we ask that children are supervised at all times by a responsible adult.

Dogs

We are a dog friendly premises and all of the 18 chalet style rooms have hard floors and able to accommodate dogs.  For the pleasure of other guests, please keep dogs on leads at all times.  Please do not allow dogs on the children’s play area.

We ask that all owners are considerate to other guests and clear up any mess and dispose of in one of the many bins on site.

We ask that dog are not left unattended in the rooms.  Once breakfast is allowed in the conservatory, we ask that dogs are left in the room or alliteratively can be left tied up just outside in the garden.

The beach is dog friendly and just a short walk from our premises, see section on beach.

Rooms

Unfortunately, under current restrictions we are unable to enter your room during your stay. 

All rooms are equipped with tea and coffee making facilities, television, hairdryer, towels and bathrooms items.  A blanket is provided and wrapped in the wardrobe.  If any additional blankets or pillows, new towels, toiletries, tea and coffee are required please telephone reception on 01278 751800 and one will be delivered to your door.   

WiFi

We are doing our best to offer WiFi across the site, however due to the location and spread of the rooms this may not be perfect.  

Beach

Go out the gate turn right and a short walk down the road to the junction with Weston-Super-Mare / Village Hall.  At this point you will notice a pathway to the left across the sand dunes and onto the beach.  There are several entrances to the beach in both directions, so you can go onto the beach walk to the left and do a circular back the road to our property.

You can also drive onto the beach.  To do this exit our property and turn right and further down this road.

Please note this beach can be very dangerous.  When the tide is out the mud is very dangerous and YOU MUST NOT walk in it.  Both people and vehicles can get stuck in the mud, and the tide rises very rapidly. 

In the event of an emergency please call 999.

Local Transport

Buses

 

The nearest bus stop is located by the village hall to the right of the Old Rectory.  Bus timetable:

https://bustimes.org/services/20-weston-brean-sea

Taxis

Paul’s Taxis 01278 793879
Beaches Cabs 01278 793879
Fairview Taxi 01278 794545
Apple Taxi 01934 666666
Curtisee Cabs 01278 495038

Train

The closest train station is Highbridge & Burnham station approx. 7 miles away, closely followed by Weston-super-Mare which is approx. 9 miles.

Laundry

There are launderettes at both Warren Farm (to right) and Northam Farm (to left)

Eating Out

The Beachcomber Inn           Food and entertainment

The Brean Down Inn              Food

Krackers  Bar Karaoke          Food and entertainment

The Ocean Bar                     Food and entertainment

Important Numbers

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Doctors - Burnham & Berrow Medical Centre                                 01278 795445

NHS                                                                                                                         111

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Vets – Blakes                                                                 &nb

 
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